Last updated: March 13, 2026
We collect the following categories of information:
Personal Information: Name, email address, phone number, and any messages you submit through our contact form or customer support channels.
Health & Medical Data: When you use the LifeSync ECG device and companion mobile application, we collect electrocardiogram (ECG) readings, heart rate data, and related health metrics. This Health Data is collected to provide you with ECG analysis, reports, and diagnostic insights.
Device & Usage Data: Device identifiers, app usage statistics, operating system version, and crash logs to improve app performance and reliability.
Your information is used to:
• Provide ECG recording, analysis, and report generation services
• Respond to inquiries and provide product support
• Send important updates about LifeSync ECG products and services
• Improve our device, application, and services
• Comply with regulatory and legal obligations
We will not sell or share your personal information or Health Data with third parties for marketing purposes.
We retain your personal information and Health Data for as long as your account is active or as needed to provide our services. Specifically:
• Health & ECG Data: Retained for the duration of your account plus 3 years after account deletion, unless you request earlier deletion.
• Personal Information: Retained for the duration of your account plus 1 year after account deletion.
• Device & Usage Data: Retained for up to 2 years from the date of collection.
You may request deletion of your data at any time by visiting our Data Deletion page or contacting us at the address below.
We implement appropriate technical and organizational measures to protect your personal information and Health Data against unauthorized access, alteration, disclosure, or destruction. Health Data is encrypted both in transit and at rest.
Our website and application may use cookies and analytics services to understand how visitors interact with our site. You can control cookie preferences through your browser settings.
We may use third-party services for hosting, analytics, and communication. These services have their own privacy policies governing the use of your information. We do not share your Health Data with third-party services except as required to provide core ECG analysis functionality.
You have the right to access, correct, or delete your personal information and Health Data. You may also opt out of marketing communications at any time. To exercise these rights, please contact us or use our Data Deletion page.
If you have questions about this Privacy Policy, please contact us at privacy@lifesyncecg.com.